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SAP

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Oct 30, 2008
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Oct 29, 2008
CRM and SME's in the current climate

 
 
 
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Customer Relationship Management
EntryPoint Consulting’s CRM Practice can help your organization to identify how you attract and service the most profitable customers, identify the performance metrics you should be driving towards and implementing the appropriate technology to solve the real business problems that will grow your top and bottom-lines.

 
 
New Implementation
 

ERP projects are large and complex. They touch every system in your business. There are horror stories about ERP projects that wreaked havoc and others that just never got done. To do an ERP implementation right, you need a special kind of consulting firm.

You need to work with experienced consultants. At EntryPoint, we put people on your project who've been there before. They can spot problems early and they know how to solve them.

You need to work with consultants who can translate between the IT people and the business people. Many problems with ERP implementations stem from the fact that the same words can be interpreted very differently by IT staff and corporate management.

One common problem in ERP implementation is that the IT staff or the consultant wants to use every feature of the sophisticated ERP package. That's usually a bad, and costly, mistake. At EntryPoint, our consultants know how to choose just the right features to install and they have the discipline to stop there.

You need to work with consultants who stay focused on the business objectives. The bottom line on ERP is your business bottom line.

For more information please contact Pete Martin at (216) 674-9070 or by e-mailing pmartin@entrypointconsulting.com