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Case Studies
 
CA Automates Global Trade Processes
AT A GLANCE

Company Name

CA (Formerly Computer Associates International) http://www.ca.com/

Industry

Computer Software

Key Challenges

Automate current manual global trade  procedures.
Improve traceability of record-keeping requirements.
Centralize the Global Trade Management activates in a central system.
Provide a way to clean and maintain trade data in an effective and efficient manner.


Implementation Partner - EntryPoint Consulting, LLC  www.entrypointconsulting.com

Solution and Services    -
 SAP Global Trade Services 3.0

Existing Environment     -
 SAP R/3® 5.0

Key Benefits

Company-wide compliance monitoring through one central global system.
More effective electronic processes and reduced manual input.
Seamless integration with existing SAP infrastructure.
Electronic record of all export screening results with traceability to the operator (compliance analyst).
Ability to quickly and easily incorporate new acquisitions into existing trade processes.

Background

CA is one of the world's largest IT management software providers. Their software and expertise unify and simplify complex IT environments in a secure way across the enterprise for greater business results.

Founded in 1976, CA today is a global company with headquarters in the United States and 150 offices in more than 45 countries. CA serves more than 98% of Fortune 1000® companies, as well as government entities, educational institutions and thousands of other companies in diverse industries worldwide.

Why the need for a global trade solution

CA has acquired many companies throughout the years which had left them with multiple legacy systems to manage trade regulated transactions. Most of these systems did not have robust automated functionality to handle the volume and complex regulations required by law so CA employees had to manage the majority of these processes manually. There was also no central place to view and manage trade which led to inefficiencies in the supply chain.

Key Issues and opportunities

The need for an automated global trade package was established. The next hurdle was to choose what software package to implement. CA looked at many different packages until it came down to two finalists: SAP's GTS and Vastera. After some investigation, CA selected SAP's GTS as the software to manage their global trade processes.

The main reasons for the decision were that the integration between SAP ECC (R/3) and GTS was seamless and would take much less resources to implement and support than the custom development that would be required for the Vastera solution. CA also recognized SAP's commitment to the Global Trade arena, as SAP has committed hundreds of resources to further enhance and development the GTS solution. This would allow CA's overall global trade processes to grow and mature along with the product they have chosen.

MK Denial (www.mkdata.com), the leading data provider for sanctioned and denied parties, was selected to support CA's export screening controls. The MK Denial data was the basis for the SPL screening GTS would automate for all the master data and transactional data that passed through the system.

Future

In conjunction with the GTS implementation, CA is currently rolling out SAP's ERP solution (ECC) worldwide. When that project is complete, CA will have a central view of all their global trade processes through GTS.

In the upcoming phases of the project, CA will link GTS directly to their CRM, SRM and HR systems as well. This multi-system, multi-point coverage will be one of the first of its kind in the world which would allow CA to manage their global trade processes at the closest point possible to their customers and vendors.

This will also allow CA to enhance their compliance, be proactive in their trade decisions, and help the business maintain efficient processes.

CA teamed up with implementation partner EntryPoint Consulting, LLC. Go Live week proceeded without major incidents (not a single help-desk ticket was created related to GTS). Project member Michael Molek said, "We are excited to achieve this first big step in automating all of the global trade processes and are ALREADY preparing for the next roll-out."

 
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