Change Management
A business-driven strong Project Manager and business-driven approach can mean the difference between a wildly successful project and failure to achieve any demonstrable business results.
By collaborating with our clients and focusing on the business improvements to be gained, we build support, ensure shared success and reach practical solutions that will be adopted. Our engagements drive home user and management support, business results and self-funding projects.
Many leading consulting firms believe that getting top management support is ample enough to ensure the success of a project. At EntryPoint Consulting, we don't believe this is enough; we believe it is critical to also get the buy-in of the users. Consequently, our Change Management approach focuses on user adoption and knowledge transfer so that the people who have to use the system every day actually want to use the system every day!
If management stuffs technology down the ranks, users will revolt and ultimately not use it. If users don't understand why the changes to a business process are being made and openly accept it, the company will fail to realize a return on its investment in the technology.
In fact, according to The Standish Group, an IT risk-management firm, the most important success factors for any technology project are as follows:
- Executive Support
- User Involvement
- Experienced Project Manager
- Clear Business Objectives
- Small Milestones
- Firm Basic Requirements
- Competent Staff
- Proper Planning
- Ownership
- Other
The top five critical success factors (the Fab 5) are the areas where EntryPoint Consulting focuses most of its attention. In fact, these top five factors happen to be responsible for over 75% of the reason for success. By leveraging our best practices in this area, we enable clients to have the confidence that the firm will deliver on its commitments.
Even when it's the right thing to do, changing the way you do business is challenging. You can get all the "intellectual" parts right and still have problems. Our experienced consultants understand that. After all, major changes to improve business operations and profitability are what we do every day.
We'll help you decide what needs to change. Our Business Impact Assessment will help you map out the changes that are needed and the order in which they should happen.
We'll help you improve your business processes. Technology alone is not enough to improve the way you do business. We'll bring our experience to bear to help you become more effective and efficient and meet an array of challenging business issues.
We'll help you decide on a technology that will help you improve the way you do business and improve your business results. Many consultants want to give you the newest, neatest technology, even if it's not the right choice for your business. EntryPoint Consulting will help you choose the precise technology you need - no less and no more.
Because we hire only experienced consultants, our people have been through several change initiatives. They'll help you spot problems and deal with them. They'll guide you in the important non-technology areas, business processes and people.
Here's the bottom line. We'll help you plan and implement changes that make your business better, and we'll help you manage the process that takes you from here to there.
For more information, please contact Pete Martin at (216) 674-9068 or by e-mailing pmartin@entrypointconsulting.com.